| Social welfare, health and human services agencies across the globe realizes the potential that Identity Management solutions offer for increased program integrity and reduced fraud.
Currently, the use of biometric capabilities is not standard in the process of determining eligibility for and delivery of government benefits and services.
Expected objectives include:
- increased program integrity,
- reduced fraud and
- program costs,
- improved public service and access,
- And enhanced benefit utilization analysis and targeting of interventions to improve program results.
Key to achieving these outcomes is the ability to validate customer identity at point of enrollment and to verify identity at the point of delivery of public benefits.
Benefits:
- Detection of duplicates (Duplicates are eliminated, no more multiple records on the same person)
- Elimination of double dipping (Our advanced AFIS solutions eliminates multiple identities)
- Easy identification (Nirph solutions accurately identify individuals in less than 1 second)
Various private and government agencies are implementing biometrics to prevent double-dipping and welfare fraud. Each person who attempts to register for the government service provides fingerprints, which are compared to all other previously registered people. If a matching fingerprint is found in the database, it suggests that this is a possible case of double-dipping.
For serious biometric applications, such as detecting welfare fraud, there needs to be a human component added to the automatic biometric matching. For example, all cases where a new applicant is matched to an existing record in the database, which could be fraud or a false match, are referred to a trained Fraud Investigator. The investigator does a side-by-side comparison of the fingerprints, photographs, and demographic information before making any conclusions about possible fraud. The same process is also done in cases where an apparent returning applicant fails to match their existing record in the database, which could be fraud or a false non-match. |